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      03-01-18
Shopping-no matter when, where and how According to a study by IBI research, almost one third of the companies surveyed want to invest in omni-channel solutions over the next three years. In order to build a complete customer journey and maximize customer service, digital solutions must connect the end-to-end channels to meet the customer's desire for a 24/7 shopping experience – mobile, online or in store. The ideal world of trade looks just as logical as it is simple. It accompanies the customer from the search in the online shop to the purchase at the store or to the delivery home. And there are a number of use cases for this. At Click & Collect, Customers order online and pick up the merchandise in the store. Or, thanks to click & Return, you can return ordered purchases online back to the store. And in the store, the dealers extend their shelves into the net. For example, if a product is not in the appropriate size in the warehouse, the sellers order the merchandise online from another warehouse and let the customer deliver it to the home free of charge.                                                  Papeterie und Buro / Switserland
Dutch magazine in Belgium too After a short period of time the Dutch magazine KantoorVak Trends & Design filled recently the gap that occurred after the Belgium magazine P&B (former an ISPA-member) suddenly stopped. Belgium retailers now receive the Dutch magazine as well and the Belgium association Bosta seems satisfied with this change. For the moment the magazine KantooorVak Trends & Design will only be made in Dutch  but on the long term an extra language is provided. As we know in Belgium one speaks Dutch but French too.                                                              KantoorVak Trends & Design / The Netherlands
Failed product ideas win competition According to the experience of the independent Jury, which annually awards the "Products of the Year", manufacturers of branded articles for school and office are good for surprises. For example, in the competition, which was held for the eighteenth consecutive year, all brand companies have again succeeded in sending products that meet the "requirements for usability, longevity, quality of workmanship, safety as well as shape and colour Excellent ". That is also what the tender conditions call for.                                                                                     PBS Report / Germany
global
  Make ISPA one of your Favorites and keep up with international news all the time.
Dutch magazine in Belgium too After a short period of time the Dutch magazine KantoorVak Trends & Design filled recently the gap that occurred after the Belgium magazine P&B (former an ISPA-member) suddenly stopped. Belgium retailers now receive the Dutch magazine as well and the Belgium association Bosta seems satisfied with this change. For the moment the magazine KantooorVak Trends & Design will only be made in Dutch  but on the long term an extra language is provided. As we know in Belgium one speaks Dutch but French too.                                KantoorVak Trends & Design / The Netherlands
global
To link to all the magazines, click here
Dutch magazine in Belgium too After a short period of time the Dutch magazine KantoorVak Trends & Design filled recently the gap that occurred after the Belgium magazine P&B (former an ISPA-member) suddenly stopped. Belgium retailers now receive the Dutch magazine as well and the Belgium association Bosta seems satisfied with this change. For the moment the magazine KantooorVak Trends & Design will only be made in Dutch  but on the long term an extra language is provided. As we know in Belgium one speaks Dutch but French too.                                                                                    KantoorVak Trends & Design / The Netherlands